1. INTRODUCTION
Welcome to Euro Funeral Transport. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and mobile application (collectively referred to as the "Service").
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. DATA WE COLLECT
2.1 Personal Data
When you create an account or use our Service, we may collect:
- First and last name
- Email address
- Phone number
- Account authentication data
- Profile information
2.2 Transport Announcements
When you post a transport request from point A to point B, we may collect:
- Pickup location and destination
- Date and time of transport
- Description or special requirements
2.3 Technical and Usage Data
- IP address
- Device type and operating system
- Browser type
- Log data, cookies, and similar technologies
3. HOW WE USE YOUR DATA
We use data to:
- Create and manage user accounts
- Publish and display transport announcements
- Facilitate communication between users
- Improve and maintain the Service
- Ensure security and prevent fraud
- Comply with legal obligations
4. LEGAL BASIS FOR PROCESSING (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on:
- Your consent
- Contract execution
- Legal obligations
- Legitimate interests
5. DATA SHARING
We do not sell your personal data. We may share data:
- With other users (only data necessary for transport coordination)
- With service providers (hosting, analytics, email services)
- When required by law or authorities
6. DATA RETENTION
We retain personal data only for as long as necessary for the purposes described in this policy or as required by law.
7. YOUR RIGHTS
Depending on your location, you may have the following rights:
- Right to access personal data
- Right to rectify inaccurate data
- Right to request data erasure
- Right to restrict or object to processing
- Right to data portability
Requests can be sent to: office@upserviceinvest.ro
8. DATA SECURITY
We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure.
9. COOKIES
We only use strictly necessary cookies required for the operation of this website. We do not use analytics or tracking cookies.
10. CHANGES TO THIS POLICY
We may periodically update this Privacy Policy. Any changes will be posted on this page.
11. CONTACT
If you have questions about this Privacy Policy, you can contact us at:
UP Service Invest
Eugen de Savoya 10, Timisoara, Romania
office@upserviceinvest.ro
